Jenifer Paniccia
Rochester,NY
Summary
Dynamic professional with extensive experience in patient scheduling and data entry at Rochester Regional Health. Proven ability to enhance patient communication and streamline appointment coordination. Skilled in maintaining electronic medical records and delivering exceptional customer service, ensuring a seamless experience for patients while adhering to HIPAA compliance.
Overview
3
3
years of professional experience
Work History
Appointment Coordinator
Rochester Regional Health
Rochester, US
08.2024 - 04.2025
- Scheduled and managed patient appointments, ensuring efficient use of time and resources
- Coordinated with healthcare providers to schedule necessary tests, procedures, and consultations for patients
- Maintained accurate and up-to-date patient records in electronic medical record system
- Managed a high volume of incoming calls from patients, providing excellent customer service while efficiently addressing their needs
- Responded promptly to any changes or cancellations of existing appointments.
Data Entry
Velocitii, LLC
Medina, US
05.2023 - 08.2024
- Entering data into databases and spreadsheets accurately and efficiently
- Troubleshooting and resolving any data entry errors
- Maintaining confidentiality of sensitive information
- Update existing records with new data
- Quick and accurate typing and word processing skills
Patient Care Representative
Elizabeth Wende Breast Care
Rochester, US
09.2022 - 04.2023
- Greet and check in patients
- Manage phone calls
- Provide excellent communication and interpersonal skills
- Handle all inquiries in a timely and professional manner
- Collect payments and copays
- Guide patients to proper locations in the office
Education
High School Diploma -
Churchville-Chili High School
Churchville06-2008
Associate of Science - Medical Coding & Reimbursement
Bryant & Stratton College
NYSkills
- Customer service
- Patient scheduling
- Electronic medical records
- Patient communication
- Appointment coordination
- Data entry accuracy
- Problem solving
- Time management
- Interpersonal skills
- Appointment scheduling
- Communication skills
- Organizational skills
- HIPAA education
- Trained in HIPAA compliance
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Appointment Coordinator
Rochester Regional Health
08.2024 - 04.2025
Data Entry
Velocitii, LLC
05.2023 - 08.2024
Patient Care Representative
Elizabeth Wende Breast Care
09.2022 - 04.2023
High School Diploma -
Churchville-Chili High School
Associate of Science - Medical Coding & Reimbursement
Bryant & Stratton College