Andrea Schorle
Round Rock,TX
Summary
Proven track record in enhancing customer satisfaction and loyalty, notably at HEB Grocery Store, by leveraging exceptional customer service and time management skills. Excelled in roles requiring reliability and a strong work ethic, achieving high accuracy in transactions and fostering repeat business. Skilled in both team collaboration and individual performance, consistently contributing to workplace efficiency and positive customer experiences. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
10
10
years of professional experience
Work History
Cashier
HEB Grocery Store
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Team Member
Dairy Queen
04.2020 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Electronics Sales Associate
Walmart
05.2016 - 08.2019
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
Cashier
Carl's Jr
08.2014 - 04.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Stony Point High School
Round Rock, TX06.2014
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
Reading
I love most fiction. I love a good fantasy series! Im currently reading Harry Potter And The Deathly Hallows and I highly recommend this series to anyone who hasn't read it yet!
Timeline
Cashier
HEB Grocery Store
04.2024 - Current
Team Member
Dairy Queen
04.2020 - Current
Electronics Sales Associate
Walmart
05.2016 - 08.2019
Cashier
Carl's Jr
08.2014 - 04.2016
High School Diploma -
Stony Point High School