Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Tolison

Merced,USA

Summary

Service-oriented front office coordinator trained in reception, leadership and successful at proactive multitasking. Knowledgeable about office procedures and multi-line phone systems with a commitment to individualized client services. Eager to bring passion and ambition to a position.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Caregiver

IHSS Public Authority
Merced, CA
08.2024 - Current

Provide compassionate care, help with day day activities. Drive to and from appointments, and help with all domestic duties.

Front Office Coordinator

Nava Fathi DDS
San Jose, CA
10.2022 - 01.2023
  • I was responsible for all front office duties including, answering phones, scheduling appointments, greeting and check patients out, insurance verification, collecting co-payments, posting payment, treatment plan presentation and any other duties that would be assigned to myself.

Schedule Coordinator

Endodontics Limited
Tracy, CA
04.2021 - 08.2022
  • Answering phones, schedule patients, checking patients in and dismissing them, collect co-copayments, insurance verification, present treatment plans, post payments and any other duties that were designated to myself.

Oral Surgery Assistant

Tri Valley Oral Surgery
San Ramon, CA
07.2018 - 02.2021
  • Set up and breakdown of the surgical suites, assist on surgical procedures, maintain ordering of supplies, run day to day duties of the back office, answer phones, insurance verification, treatment plan presentation and any other duties that were assigned to myself.

Schedule Coordinator

Turlock Oral Surgery
Turlock, CA
08.2014 - 11.2014
  • This was a temporary position to which I worked two times for this company. I was responsible for answering phones, schedule patients, greet patients upon check-in and dismiss and any other duties that were assigned to myself.

Oral Surgery Assistant

Michael Shaw DDS
Modesto, CA
07.2005 - 12.2009
  • As back office manager I oversaw the day to day duties as the position required. Set-up and breakdown of the surgical suites, sterilization duties, maintain ordering supplies, assist the Dr in all surgical procedures, answers phones, insurance verification, post payments and treatment plan presentation.

Education

Criminal Justice

American Public University
Charleston, WV

Associate's degree - Paralegal Studies

Kaplan University-Davenport Campus

Diploma - Dental Assisting

Galen College
Modesto, CA

Skills

Front Desk

Time management

Communication skills

Personal assistant experience

Research

Typing

Human Resources

Treatment Presentation

Office Administration

Accounts Receivable

Treatment Coordinator

Computer skills

Insurance Verification

Supervising Experience

Account Management

Relationship management

Leadership

Customer relationship management

Certification

  • X-Ray Certification, 05/01/95, Present, Earned in vocational school
  • Paralegal Certificate
  • First Aid Certification

Timeline

Caregiver

IHSS Public Authority
08.2024 - Current

Front Office Coordinator

Nava Fathi DDS
10.2022 - 01.2023

Schedule Coordinator

Endodontics Limited
04.2021 - 08.2022

Oral Surgery Assistant

Tri Valley Oral Surgery
07.2018 - 02.2021

Schedule Coordinator

Turlock Oral Surgery
08.2014 - 11.2014

Oral Surgery Assistant

Michael Shaw DDS
07.2005 - 12.2009

Associate's degree - Paralegal Studies

Kaplan University-Davenport Campus

Diploma - Dental Assisting

Galen College

Criminal Justice

American Public University
Andrea Tolison