Andrea Valadez
Texarkana,TX
Summary
Offering strong foundation in customer service and genuine interest in healthcare, ready to learn and develop in professional environment. Brings commitment to understanding all principles and hands-on skills on my job roles. Ready to use and develop communication and technical skills in any job.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optician
ArkLaTex Eyes
08.2022 - 05.2023
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Maintained safe, clean and organized environment to increase patient comfort.
Receptionist
Pediatric Dentistry of Texarkana
05.2021 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Optician
Fant Eye Care
02.2020 - 03.2021
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Education
Texarkana College
Texarkana, TXSkills
- Customer service
- Insurance verification
- Optical measurements
- Computer skills
- Patient support
- Bilingual
- CPR Certified
Certification
CPR Certified
Phlebotomy Certified
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Optician
ArkLaTex Eyes
08.2022 - 05.2023
Receptionist
Pediatric Dentistry of Texarkana
05.2021 - 10.2021
Optician
Fant Eye Care
02.2020 - 03.2021
Texarkana College
Similar Profiles
Reid FellersReid Fellers
Optometric Technician at Arklatex EyesOptometric Technician at Arklatex Eyes
SHERIDIN BAIRDSHERIDIN BAIRD
Medical Receptionist at ArkLaTex Children's ClinicMedical Receptionist at ArkLaTex Children's Clinic
Madeline KingMadeline King
Office Manager at ArkLaTex Design PoolsOffice Manager at ArkLaTex Design Pools