Andrea Vargas
Houston,TX
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Strong ability to multitask and function effectively in high-pressure environments. Demonstrated in improving team productivity, and increasing customer satisfaction. Known for achieving company goals. I follow directions and can be trained very quickly. Do not have any bad habits so it is your way how you want it that is the way I will follow and listen to get the job done.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Sally Beauty
Houston, TX
04.2022 - 04.2025
- Trained new employees on store policies, procedures and customer service.
- Above and Beyond on signing up new customers for or SBR Program {Sally Beauty Rewards program}
- Created sign up sheet for bilingual and new customers.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers to determine needs and requirements. Formed and sustained relationships with clients.
- CEO {Customer Experience Observation} conducted regular performance reviews of staff members in order to identify areas for improvement.
- Provided mentorship for employees to generate sales, promote effective upselling and cross category to improve retail productivity. Building the basket.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed opening and closing procedures, including balancing the register and preparing bank deposits.
- Ensure all processes for OMNI-FULFILLMENT {SFS,SDD,BOPIS}are fulfilled in a timely manner.
- Receiving and approving truck. Making sure it is processed also in a timely manner.
- Collecting all damages at the end of nightshift, processed and put in correct hazardous bins.
Acting Store Manager @Store1723
Sally Beauty
Houston, tx
03.2022 - 04.2022
- The Acting Store Manager has the same duties as a Store Manager/Assistant Store Manager
- Acting Store Managers CAN HIRE employees for available positions.
- Managed opening and closing procedures, including balancing the registers and preparing bank deposits.
- Humble and supportive to team.
- Build sales and show team how to add on to build the basket.
- Increase SBR Program.
Acting Store Manager @515 Astrodome
Sally Beauty
Houston , TX
02.2022 - 03.2022
- The Acting Store Manager has the same duties as a Store Manager/Assistant Store Manager.
- Acting Store Manager CAN HIRE employees for available positions.
- Manage opening and closing procedures,including balancing the registers and preparing bank deposits.
- Build sales and show team how to add on to build basket.
- Increase SBR Program.
- Being humble and supportive to team.
Beauty Advisor FT
SallyBeauty
Houston, TX
09.2020 - 02.2022
- Greet customers
- Inform customers of the promotions going on.
- Ensure customers know about our SBR Program and benefits.
- Engage with customers to build the basket to there needs.
Beauty Advisor
Sally Beauty
Houston, TX
01.2020 - 09.2020
- Greet customers
- Inform customers of promotions going on.
- Ensure customers know about SBR program and benefits.
- Engage with customers to build the baskets to there needs.
Stay at home mom/homemaker
self
Houston, Tx
03.2008 - 05.2019
- Enjoyed being a stay at home mom for 11 years. I have 5 beautiful children who are now older and going to school all day. My job duties start from morning, noon, and night. And, does not stop until everyone is sound asleep that evening. Everyone knows that a stay at home mom are the busiest and demanded people by multiple people at the same time. We are pulled in so many directions but can still focus on our task. With routines and disciplines in place for that day the job will get done. I would love to be apart of your industry and company.
Child Caregiver
Judith M Davila
Houston, TX
06.2016 - 08.2016
- Taking care of a 3 1/2 year old and a 1 1/2 year old. Waking up boys feeding breakfast, lunch, and snacks. Potty train older son. Playing, entertaining, children. Making sure boys did not mess up house. Dinner made also included.
Education
High School Diploma -
Sam Houston High School
Houston, TX05-1998
Skills
- Employee training
- Team building
- Customer service
- Upselling techniques
References
References available upon request.
Timeline
Assistant Store Manager
Sally Beauty
04.2022 - 04.2025
Acting Store Manager @Store1723
Sally Beauty
03.2022 - 04.2022
Acting Store Manager @515 Astrodome
Sally Beauty
02.2022 - 03.2022
Beauty Advisor FT
SallyBeauty
09.2020 - 02.2022
Beauty Advisor
Sally Beauty
01.2020 - 09.2020
Child Caregiver
Judith M Davila
06.2016 - 08.2016
Stay at home mom/homemaker
self
03.2008 - 05.2019
High School Diploma -
Sam Houston High School