Noureldeen(Deen)(Dean) Cash
Virginia Beach,VA
Summary
Strategic Assistant Store Manager with over 10 years of retail leadership experience. Expertise in team development, customer service enhancement, inventory management, and cash reconciliation. Proven success in staff hiring and training, visual merchandising, and optimizing store operations to elevate customer satisfaction and streamline processes.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Ace Hardware
Richmond, VA
03.2018 - 09.2026
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supported store manager with scheduling, task assignment, and shift coverage decisions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Monitored inventory levels and coordinated ordering and stocking to maintain optimal merchandise availability.
- Maintained merchandising standards, planograms, and promotional displays throughout the store.
- Oversaw point-of-sale transactions, cash handling, and register accuracy.
- Resolved customer complaints by actively listening, documenting details, and providing effective solutions to enhance customer satisfaction.
- Resolved customer concerns and handled returns, exchanges, and special orders.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Assistant Store Manager
Batteries Plus Bulbs
Richmond, Virginia
01.2015 - 02.2018
- Oversaw daily store operations, ensuring effective customer service, efficient inventory management, and optimal staff scheduling.
- Directed operations across sales floor, cashier, and receiving areas to maintain smooth workflow and enhance customer experience.
- Trained team members on customer service, product knowledge, and store policies.
- Managed inventory levels, coordinating timely ordering, stocking, and replenishment to meet customer demand.
- Supported store manager with scheduling, task assignment, and shift coverage decisions.
- Resolved customer concerns and handled returns, exchanges, and special orders.
- Maintained merchandising standards, planograms, and promotional displays throughout the store.
- Oversaw daily cash handling procedures and reconciled discrepancies.
Education
Some College (No Degree) - Computer Science
J. Sargeant Reynolds Community College
Richmond, VASkills
- Inventory control
- Cash reconciliation
- Cash auditing
- Transaction processing
- POS systems
- Store operations
- Retail operations
- Inventory counting
- Store opening and closing
- Sales strategies
- Pricing and mark downs
- Stock rotations
- Customer service
- Customer engagement
- Staff scheduling
- Shift scheduling
- Employee scheduling
- New hire training
- Employee training
- Team leadership
- Team management
- Staff management
- Relationship management
- Operations
- Problem solving
- Verbal and written communication
- Recruitment training
- Store opening and closing
- Relationship management
- Employee scheduling
Timeline
Assistant Store Manager
Ace Hardware
03.2018 - 09.2026
Assistant Store Manager
Batteries Plus Bulbs
01.2015 - 02.2018
Some College (No Degree) - Computer Science
J. Sargeant Reynolds Community College