Andrea Vargas
Turlock ,CA
Summary
Positive and reliable Dental Front Office Receptionist with a proven externship at Kids Smile Dental and Orthodontics. Expert in patient scheduling and very adaptable at satisfactory customer service experiences. Bilingual in Spanish and English, quick problem-solving and communication skills, love ensuring a welcoming environment while minimizing missed appointments through follow-ups accordingly.
Overview
1
1
year of professional experience
Work History
Dental Front Office Receptionist
Kids Smile Dental and Orthodontics
Manteca, CA
02.2024 - 12.2024
- Scheduled patient appointments and managed calendar efficiently.
- Processed patient registrations and maintained accurate medical records.
- Follow office procedures that helped improved patient check-in experiences.
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Cared for patient complaints effectively and empathetic offering resolutions alined with office policies and procedures.
- Always welcoming a positive atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and helping them through the check-in process.
- Handled incoming calls professionally and politely while ensuring accurate message-taking for dental staff followup.
Pollo Loco
Cashier Customer Service
Turlock
07.2023 - 11.2023
- Great customer service effectively taking orders and handling customer complaints
- Always provided cleanliness of work areas, following with all health regulations.
- Worked with all team members to food preparation processes
- Adapted quickly to changing work environments and menu modifications as needed.
- Demonstrated cash handling skills while processing customer transactions efficient.
- Followed all food safety regulations to increase risks and insure quality standards are met.
- Greeted customers respectfully and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
High School Diploma -
Ecademy Charter
Turlock, CA04.2024
Skills
Fluently bilingual in both Spanish and English
Patient scheduling
Document preparation
Appointment confirmation
Excellent multitasking capability
Customer service
Problem-solving
Adaptable and flexible
Teamwork
Reliability
Friendly, positive attitude
Excellent communication
Active listening
Timeline
Dental Front Office Receptionist
Kids Smile Dental and Orthodontics
02.2024 - 12.2024
Pollo Loco
Cashier Customer Service
07.2023 - 11.2023
High School Diploma -
Ecademy Charter