Andrea Vazquez
Port St. Lucie,FL
Summary
Dynamic and results-oriented professional with proven expertise in customer service and team leadership honed at Chuck E Cheese and Popeyes. Excelled in enhancing team performance and customer satisfaction through effective problem-solving and cash handling. Skilled in mentoring new staff, driving efficiency, and boosting sales through strategic promotions.
Developed leadership and customer service skills in fast-paced retail environment. Demonstrates ability to manage teams, handle transactions, and resolve customer issues effectively. Seeking to transition into new field where these skills can drive success and foster positive outcomes.
Experienced with managing cashier teams to ensure smooth and efficient checkout processes. Utilizes team leadership and operational skills to maintain positive customer experience. Track record of effective communication and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Chuck E Cheese
08.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Team Member
Popeyes
03.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate of Science - Business
Indian River State College
Ft. Pierce, FL12-2026
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Languages
Spanish
Professional Working
Timeline
Cashier Team Lead
Chuck E Cheese
08.2023 - Current
Team Member
Popeyes
03.2023 - 08.2023
Associate of Science - Business
Indian River State College