Andrea West

Event Serving for all kinds of events around the city of Los Angeles.

• Formal plated dinners, like weddings or galas; delivering exceptional, attentive service in a high-end dining environment with a focus on wine pairings, menu knowledge, and table etiquette.
• Prepping tables, silverware and, supplies for large events.
• Run food, tray pass, and fulfill customer requests.

• Provide table service, take accurate food and beverages orders, enter them into the POS system, and deliver items properly.
• Greet and serve guests in a fast paced environment, ensuring high levels of customer satisfaction.
• Clean and sanitize assigned section at end of shift to ensure cleanliness for the next day.

• Take food and beverages orders, entering them in the POS system.
• Pack to go orders and deliver items promptly.
• Clean and sanitize work area to ensure cleanliness and readiness for the next day.

• Greet guests upon store entry, and provide friendly and efficient customer service.
• Operate cash register and POS system to process cash, card, and digital payments accurately.
• Handle purchases, returns, and inquiries.
• Maintain a clean and organized checkout area.

• Supervise and motivate team members during assigned shifts by leading with the example.
• Handle opening and closing duties, including cash register reconciliation, restocking, and store cleanliness.
• Make fresh new ice cream and store it properly.
• Provide excellent customer service and resolve customer concerns with grace and professionalism.