Andrea Widder

• Achieved revenue goals with successful management of patient scheduling, treatment plan acceptance, receivables and miscellaneous operations expenses.
• Reviewed/prepared End of Day reports, bank deposits and posted daily revenues to stay on top of administrative demands.
• Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Assisted with insurance verification/breakdown and claim submission
• Supervised and led team of dental hygienists and support staff of 7.

• Streamlined office operations by regularly evaluating workflows, identifying areas for improvement, and implementing necessary changes for increased productivity.
• Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
• Handled OTC Collections and AR/AP
• Prepared End of Day Reports and Bank Deposits
• Back up chairside assisting, sterilization and op breakdown/set-up

• Developed and monitored individual/team goals and bonuses
• Insurance verification, claim submission & goal scheduling
• Competently prepared and presented treatment plans
• Assisted in all areas of practice to keep operations running smooth and efficient (including chairside assisting when needed)
• AP/AR and HR duties

Lead Dental Assistant (7/2000 - 8/2008)

• Assisted Dr in all procedures (including Implants & Ortho)
• Took Impressions, made temporaries & custom lab work
• Acquired x-rays, placed sealants and performed coronal polishing
• Sterilization of Instruments
• Maintained/ordered supplies and trained assistants

• Oversaw front desk team and allocated duties, handled performance reviews, interviews and participated in group hiring
• Focused on Dr scheduling, consults, tx planning & presentations
• Entered payments, balanced over the counter collections & deposits
• Assisted with all front office tasks, new patient tours & helped chairside assisting as needed