Andrea Witherspoon
Norwood,NC
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SUPERVISOR
C&C Marketing Research
Charlotte, NC
05.2023 - Current
- Delegated tasks efficiently to enhance productivity
- Secured premises during store opening and closing shifts
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed detailed segmentation plans to identify target audiences for marketing campaigns.
SPIRAL WRAP
Michelin
Norwood, NC
06.2022 - 04.2023
- Executed precise tape wrapping around diverse bead sizes
- Monitored daily production progress actively
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
INVENTORY ASSOCIATES
Carmax
Charlotte, NC
09.2021 - 01.2022
- Log and track deliveries and vehicle inventory
- Move cars around the site so they are available for customers to view
- Ensure our locations are always welcoming to customers
- Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve
- Provided training and guidance to new staff members regarding proper inventory control methods.
SECRETARY'S ASSISTANT
Davis Scrap Metal
Norwood, NC
08.2019 - 03.2020
- Entered data into computer system quickly and accurately while ensuring confidentiality of records at all times
- Answered telephone calls professionally and directed them to appropriate personnel within the organization
- Provided excellent customer service by addressing customer queries promptly and effectively
- Organized and maintained filing systems, both paper and electronic.
- Prepared documents such as letters, memos, reports, spreadsheets, presentations. using Microsoft Office Suite.
Education
Some College (No Degree) - High School Diploma
The Middle College At GTCC-High Point
High Point, NC08-2019
Skills
- Job Assignments
- Market Analysis
- Team Assignments
- Administration and Reporting
- Leadership
- Credit analysis
- Database Maintenance
- Process Improvement
- Microsoft Word
- Microsoft Outlook
- Microsoft SQL
- Microsoft Excel and PowerPoint
- Credit decision making
Certification
Notary Public
Timeline
SUPERVISOR
C&C Marketing Research
05.2023 - Current
SPIRAL WRAP
Michelin
06.2022 - 04.2023
INVENTORY ASSOCIATES
Carmax
09.2021 - 01.2022
SECRETARY'S ASSISTANT
Davis Scrap Metal
08.2019 - 03.2020
Some College (No Degree) - High School Diploma
The Middle College At GTCC-High Point
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