Andrea Lorena Perea
Ferris,TX
Summary
Driven and bilingual professional with a proven track record in customer service and office administration. At Starmedica Hospital, enhanced patient relations and streamlined medical record management. Demonstrates exceptional time management and problem-solving skills, significantly improving workflow and patient satisfaction. Seeks opportunities to go beyond basics and gain experience. Committed to delivered excellence in all facets.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Classic Cleaners
Chihuahua
08.2023 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while charging amount of clothes.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered inbound calls to provide information.
- Delivered dry cleaning clothes.
Medical Assistant
Starmedica Hospital
Chihuahua
01.2021 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Pharmacy Technician
Walgreens
Santa Fe, NM
10.2019 - 06.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Education
High School Diploma -
Capital High School
Santa Fe, NM05.2019
Skills
- Bilingual (Spanish)
- Customer Service
- Time Management
- Listening and Communication Skills
- Cash or Card Handling
- Patient Relations
- Office Administration
- Problem-Solving
Miss Teen Model Latina Texas
Achieved the tittle of Miss Teen Latina Texas in 2016 by working hard through the years of being in pageants while going to school. Being committed to my end goal took time, I knew I wanted to get involved with my community and this was the perfect opportunity. I thank my coaches as well as my mother for pushing me at best.
Timeline
Front Desk Receptionist
Classic Cleaners
08.2023 - 05.2024
Medical Assistant
Starmedica Hospital
01.2021 - 08.2023
Pharmacy Technician
Walgreens
10.2019 - 06.2020
High School Diploma -
Capital High School
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