Perla Sanchez
Wichita ,KS
Summary
I take pride in being reliable, detail-oriented, and professional in every interaction. I focus on providing excellent service, staying organized under pressure, and ensuring tasks are completed accurately and efficiently.
I’m known for being dependable, organized, and committed to high standards. I approach my work with integrity, strong attention to detail, and a focus on delivering excellent service.”
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
2025
2025
years of post-secondary education
Work History
Front Desk Receptionist
Sunflower Imaging
Wichita Ks, Ks
08.2025 - Current
- Managed front desk operations and ensured smooth visitor check-in processes.
- Provided exceptional customer service to clients and visitors at Sunflower Imaging.
- Coordinated appointment scheduling for imaging services and consultations.
- Processed daily payment transactions using electronic health record systems.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Receptionist
Family First Insurance
08.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Restaurant Shift Manager
McDonald's Fast Food Restaurant
09.2019 - 05.2024
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Excelled in every store position and regularly backed up front-line staff.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Monitored employee food handling, safety and uniform requirements.
- Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
- Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.
- Communicated with health inspectors during inspections and resolved issues found.
Cashier
Tienda Del Ahorro
10.2017 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
GED -
Graduation Alliance
Wichita KsSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Bilingual (Spanish)
- Verbal and written communication
- Scheduling appointments
- Greeting and seating clients
Languages
- Spanish
- English
Timeline
Front Desk Receptionist
Sunflower Imaging
08.2025 - Current
Receptionist
Family First Insurance
08.2024 - 12.2024
Restaurant Shift Manager
McDonald's Fast Food Restaurant
09.2019 - 05.2024
Cashier
Tienda Del Ahorro
10.2017 - 07.2019
GED -
Graduation Alliance