ANDREA M. Koutsogiannakis
Chicago,IL
Summary
Dedicated and results-driven sales professional with six years of demonstrated success in exceeding sales targets and fostering long-lasting client relationships. Adept at identifying client needs, curating personalized solutions, and exceeding expectations. Seeking an opportunity to leverage my skills and passion for sales to drive success across industries.
Overview
6
6
years of professional experience
Work History
Remote Sales Consultant
LaserAway
05.2020 - Current
- Initiated sales process through lead outreach, conducted consultations, and effectively communicated LaserAway's treatments and skincare line.
- Evaluated patient goals to recommend suitable aesthetic services, resulting in enhanced customer satisfaction and upselling opportunities.
- Closed sales with an average of 1,100 clients per year, resulting in annual revenue of approximately $1 million.
- Exceeded monthly sales quotas by an average of 115%, showcasing proven ability to consistently surpass performance targets.
- Established and maintained relationships with existing clients, leading to an incremental monthly sales increase of $30,000.
LaserAway - Patient Care Coordinator
10.2019 - 05.2020
- Played pivotal role in opening the first LaserAway clinic in Chicago, contributing to its successful establishment in a new market
- Consistently met or exceeded personal monthly sales quotas, achieving an average of 120% of target and contributing significantly to clinic's ability to meet and exceed its overall sales quota.
- Demonstrated exceptional sales skills by successfully upselling services, resulting in an impressive 25% increase in average transaction value and substantial clinic revenue growth of 30%.
- Maintained and organized clinic's appointment schedule, expertly
scheduling patients and ensuring smooth clinic operations.
Nordstrom - Personal Stylist Assistant
Nordstrom
10.2018 - 10.2019
- Collaborated closely with Nordstrom's personal stylists to curate fashionable and personalized looks for clients, enhancing their shopping experience
- Provided exceptional customer service by addressing client inquiries, handling wardrobe adjustments, and ensuring complete satisfaction
- Contributed to the achievement of individual and team sales targets through effective product recommendations and upselling techniques
- Maintained a deep knowledge of fashion trends, Nordstrom's product offerings, and styling tips to provide clients with up-to-date fashion advice.
Commission Sales Associate
Nordstrom
11.2017 - 10.2018
- Consistently met or exceeded 100% of monthly sales quotas, showcasing dedication to achieving and maintaining performance standards
- Demonstrated a deep understanding of industry trends to curate fashion-forward looks for customers, resulting in enhanced shopping experiences
- Leveraged strong problem-solving skills to address and resolve customer service issues, ensuring customer satisfaction and loyalty
- Proactively promoted Nordstrom credit cards, consistently achieving sales targets and contributing to the growth of customer loyalty programs by 25%
Education
Associate of Arts -
College of DuPage
Glen Ellyn, IL2021
Skills
- Consultative Sales
- Client Acquisition and Retention
- Product knowledge
- Objection Handling
- Problem Solving
- Upselling
- Closing Sales
- Time management and
- Organizational skills
Timeline
Remote Sales Consultant
LaserAway
05.2020 - Current
LaserAway - Patient Care Coordinator
10.2019 - 05.2020
Nordstrom - Personal Stylist Assistant
Nordstrom
10.2018 - 10.2019
Commission Sales Associate
Nordstrom
11.2017 - 10.2018
Associate of Arts -
College of DuPage