Andreana Borrego
El Paso,TX
Summary
Dynamic operations leader with extensive experience at Popeyes, excelling in staff management and inventory control. Proven track record in enhancing team performance and optimizing service delivery. Skilled in developing training programs and fostering a collaborative work environment, driving significant improvements in customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
Slim Chickens
El Paso, TX
07.2025 - Current
- Assisted in daily operations by managing inventory and ensuring product availability.
- Supported team members in maintaining cleanliness and adherence to safety protocols.
- Learned company policies and procedures to provide excellent customer service experiences.
- Handled routine administrative tasks, including scheduling shifts and processing employee requests.
General Manager
Popeyes
Deming, NM
10.2023 - 07.2025
- Directed daily operations to enhance customer satisfaction and streamline service delivery.
- Implemented staff training programs to improve team performance and operational efficiency.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Collaborated with marketing teams to develop promotional campaigns that increased foot traffic.
- Established quality control measures to ensure compliance with health and safety regulations.
- Oversaw financial budgeting processes, managing costs while maximizing profitability.
Dental Assistant
Rodeo Dental
Midland, TX
01.2022 - 11.2023
- Assisted in patient preparation and comfort during dental procedures.
- Maintained sterilization protocols for dental instruments and equipment.
- Prepared treatment rooms by ensuring proper supplies and cleanliness.
- Supported dentists with various procedures, enhancing workflow efficiency.
Dental Assistant
Deming Children’s Dentistry
Deming, NM
09.2021 - 03.2023
Detention Officer
Luna County Detention Center
Deming, NM
01.2021 - 09.2021
- Monitored inmate behavior to ensure safety and security within facility.
- Conducted regular inspections of living areas and common spaces for compliance with regulations.
- Mediated conflicts between inmates to maintain order and prevent escalation.
- Documented incidents and prepared reports for review by supervisory staff.
Lead Waitress
Irmas Restaurant
Deming, NM
01.2016 - 02.2020
- Led team of waitstaff to deliver exceptional dining experiences and maintain high service standards.
- Trained new employees on menu knowledge, customer service techniques, and restaurant protocols.
- Oversaw daily operations, ensuring efficient workflow and adherence to health and safety regulations.
- Coordinated with kitchen staff to streamline order processing and enhance communication during peak hours.
Lead Material Handler
Geodis Logistics
Phoenix, AZ
01.2015 - 01.2016
- Oversaw daily material handling operations, ensuring adherence to safety protocols and company standards.
- Trained and mentored new team members on equipment usage and best practices for efficiency.
- Coordinated inventory management processes, optimizing stock levels and reducing waste.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
General Manager
5r Travel Center
Deming, NM
01.2012 - 01.2014
- Fostered a positive work environment through effective leadership and conflict resolution strategies.
- Developed strategic partnerships with suppliers to enhance product offerings and reduce costs.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Dental Assistant/front Office Assistant
Deming Dental Services
Deming, NM
01.2009 - 01.2012
- Assisted in patient intake and management, ensuring smooth workflow and accurate documentation.
- Prepared treatment rooms with necessary tools and materials, promoting efficient operational readiness.
- Provided chairside support during dental procedures, enhancing patient comfort and care quality.
- Educated patients on oral hygiene practices, improving overall patient engagement in their dental health.
Education
High School Diploma -
Deming Cesar Chavez Charter High School
Deming, NMSkills
- Staff management
- Inventory control
- Operations management
- Staff development
Timeline
Assistant General Manager
Slim Chickens
07.2025 - Current
General Manager
Popeyes
10.2023 - 07.2025
Dental Assistant
Rodeo Dental
01.2022 - 11.2023
Dental Assistant
Deming Children’s Dentistry
09.2021 - 03.2023
Detention Officer
Luna County Detention Center
01.2021 - 09.2021
Lead Waitress
Irmas Restaurant
01.2016 - 02.2020
Lead Material Handler
Geodis Logistics
01.2015 - 01.2016
General Manager
5r Travel Center
01.2012 - 01.2014
Dental Assistant/front Office Assistant
Deming Dental Services
01.2009 - 01.2012
High School Diploma -
Deming Cesar Chavez Charter High School