Andreas Gavalas
Franklin Square,NY
Summary
Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Possesses a tremendous love for the outdoors and being in nature. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Crew Member
Trader Joe's
03.2023 - Current
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Stocked shelves to organize aisles in assigned department.
Retail Sales Associate
Salty Dog Surf Shop
08.2022 - 12.2022
- Developed professional relationships with customers by delivering excellent shopping experiences, to increase loyalty, retention and rapport.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Intern
Brookhaven National Laboratory
06.2022 - 08.2022
- Explored new technologies and approaches to streamline processes.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Devised and implemented processes and procedures to streamline operations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Coded Programmable Logic Controllers, which control power supplies for steering and focusing magnets of the Tandem Van de Graaff Accelerator.
Education
Bachelor of Science - Mathematics
Florida Atlantic University
Boca Raton, FL05.2026
No Degree - Aerospace Engineering
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL12.2022
High School Diploma -
Kellenberg Memorial High School
Uniondale, NY06.2021
Skills
- Company Standards
- Teamwork and Collaboration
- Organization and Time Management
- Product Promotion
- Product Knowledge
- Clear Communication
- Store Opening and Closing
- Stocking and Replenishing
- Vast Knowledge of Outdoor Gear, particularly pertaining to Snowboarding, Mountain Biking, Trekking, and Rock Climbing
Hobbies
- Spending time out in nature
- Trekking
- Mountain Biking
- Chess
- Rock Climbing
- Snowboarding (both on resort and in the backcountry)
- Reading
- Researching gear which pertains to my hobbies (I'm a certified Gearhead)
Languages
Hungarian
Native or Bilingual
Timeline
Crew Member
Trader Joe's
03.2023 - Current
Retail Sales Associate
Salty Dog Surf Shop
08.2022 - 12.2022
Intern
Brookhaven National Laboratory
06.2022 - 08.2022
Bachelor of Science - Mathematics
Florida Atlantic University
No Degree - Aerospace Engineering
Embry-Riddle Aeronautical University - Daytona Beach
High School Diploma -
Kellenberg Memorial High School