Andreau Wurm

Responsible for greeting guests in a timely matter. Surroundings areas from BOH, FOH and bar was cleaned and up to health code standards. Quality control discipline on all food and drinks. Ensure fine dining standards upheld. Testing and training for replicated experience and consistency.

• Responsible for greeting guests in a timely matter
• Surrounding areas from BOH, FOH and bar was cleaned and up to health code standards
• Quality control discipline on all food and drinks
• Ensure fine dining standards upheld

• Provide 5 star Security Service for the Aria Resort and Casino, Sky Suites, and Vdara hotel
• Attend to guests needs and conducts a multitude of safety functions for MGMRI guests
• Providing 'First Responder' medical services for our guests (Maintaining CPR Certification through American Heart Association)
• Providing special security services for high end clients which include celebrity guests and large conventions
• Conduct regular Security Operations throughout the Resort and Casino such as Gaming and Money escorts and high value items
• Providing special security for our in-house luxury jewelry store Radiance
• Maintaining a professional work ethic and providing a SHOW experience with all of our guests, clients, vendors and fellow co-workers

• Responsible for greeting guests in a timely matter
• Surrounding areas from BOH, FOH and bar was cleaned and up to health code standards
• Quality control discipline on all food and drinks
• Ensure fine dining standards upheld
• Testing and training for replicated experience and consistency

• Responsible for greeting guests by ultra luxury guest service standards, with a sense of urgency while upholding Wynn/ Forbes 5 star standards
• Follow all safety guidelines for parking and retrieval
• Versed in all hotel accommodations and surrounding strip area
• Fast paced, must stay on task and promote team work
• Carefully handling and special attention to detail while responsible for luxury/celebrity/VIP vehicles

• Desired to build back up to management and joined Papa Johns
• Started as delivery driver - double checked orders for accuracy & efficiency
• Tendered multiple forms of payment, expansive area knowledge of Las Vegas, safe driving skills and practices
• Assisted in routing other guests, greet customers at address with excellent guest service standards
• Managing roles included shift supervising, scheduling, training and upholding team performance
• Ensuring product quality, completing inventory, health code compliance, cleaning and financial balancing

• Hired as team member and within 5 months achieved multiple layers of management - eventually offered Asst
• Manager
• Duties included: managing schedules, training new hires, multi tasking, allocating hours for productivity, health/safety, ordering product and financial balancing

• Enticed to join team to expand food and beverage experience
• Fast pace kitchen environment
• Required multi-tasking to have dishware cleaned, dried and set
• Assisted with BOH runner duties including stocking and adhering to health code standards
• Expo food orders to proper tables and seat numbers
• Setting up and carrying trays
• Organizing server stations and ability to explain food items and up sale