Andrea Vaca Jimenez
Del Valle,TX
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Serranos Southpark Meadows. Proven ability to engage with guests and efficiently manage seating arrangements while maintaining cleanliness and hygiene at the Host stand. Recognized for exceptional memory retention and interactive communication skills, ensuring a positive dining experience for all customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Serranos Southpark Meadows
Austin, TX
03.2022 - 03.2025
-Greeted every customer who entered the building, as well as thanked them and wished them a goodbye upon leaving.
-Maintained a calm and friendly attitude while handling stressful wait times and antsy customers.
-Mentally kept a map of all tables, server rotation and the waitlist.
-Conversed with customers and answered any questions on happy hour and menu items.
-Memorized the menu.
-Took orders and cashed out customers at the front.
-Handled cleaning hundreds of menus used throughout the day.
Merchandise Vendor
F1 Fanzone Personnel
Del Valle, TX
10.2023 - 10.2023
-Worked a Formula 1 three-day event.
Engaged with passing F1 fans, encouraging purchases.
Processed transactions for customers purchasing favorite team items.
Completed 12-hour daily shifts with a 30-minute break.
Education
Bachelor Of Fine Arts - Studio Art
Austin Community College
Austin, TXHigh School Diploma -
Del Valle High School
Del Valle05.2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Payment processing
- Memory retention
- Service prioritization
- Take-out service
- Seating arrangement planning
- Guest seating rotation
- Dining customer service
- Phone etiquette
- Interactive communication skills
- Detail-oriented
- Cleaning and sanitation
Certification
TABC Certification (December 2023- December 2025)
Servsafe Food Handlers Certification (December 2023- December 2025)
Languages
Spanish
Native or Bilingual
Timeline
Merchandise Vendor
F1 Fanzone Personnel
10.2023 - 10.2023
Restaurant Hostess
Serranos Southpark Meadows
03.2022 - 03.2025
Bachelor Of Fine Arts - Studio Art
Austin Community College
High School Diploma -
Del Valle High School