Andreea Ciobanu
West Palm Beach,FL
Summary
Experienced Server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Server
Sant Ambroeus
Palm Beach, FL
11.2019 - Current
- Greet guests and maintain a friendly demeanor throughout their experience.
- Accurately take food and beverage orders, correctly using the ordering system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Maintained updated knowledge through continuing education and advanced training.
- Trained new employees on restaurant procedures and plating techniques.
Flight Attendant
Gulf Air
Manama, Bahrain
01.2015 - 08.2019
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Delivered onboard customer service including food and beverage service.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
Flight Attendant
Flynas
Riyadh, Saudi Arabia
01.2013 - 01.2015
- Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
- Adhered to company policies regarding security measures and protocol at all times.
- Executed menu and drink orders to meet preferences of passengers.
Education
Bachelor of Science - Technological Physics
Babes-Bolyai University
Romania01.2013
Skills
- Dining Customer Service
- Positive and Professional
- Safe Food Handling
- Special Dietary Requirements
- Wine Pairings
- Sales Expertise
- Banquet Coordination
- Effective Customer Upselling
Languages
Spanish
Elementary
German
Elementary
Romanian
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Server
Sant Ambroeus
11.2019 - Current
Flight Attendant
Gulf Air
01.2015 - 08.2019
Flight Attendant
Flynas
01.2013 - 01.2015
Bachelor of Science - Technological Physics
Babes-Bolyai University