Andrei Ivanov
Brooklyn,NY
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Host
Novikov Restaurant and Bar-Moscow
Moscow
10.2023 - 05.2024
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Answered telephone to provide dining information and take reservations.
Waiter/Server
Novikov Restaurant and Bar Moscow
Moscow
10.2022 - 04.2024
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Busser
Goodman Stakehouse Moscow
Moscow
07.2021 - 08.2022
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Effectively multitasked within fast-paced environment.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Filled and served various beverages for customers.
Education
Bachelor's degree - Hospitality Management
GUU - Москва
08.2024
Skills
- Reservations Management
- POS Software
- Customer Service
- Guest Seating
- High-volume dining
- Food safety understanding
- Menu Memorization
- Server Support
- Cleaning and sanitizing
Personal Information
Willing To Relocate: Anywhere
Languages
- English, Expert
- Russian, Fluent
Timeline
Host
Novikov Restaurant and Bar-Moscow
10.2023 - 05.2024
Waiter/Server
Novikov Restaurant and Bar Moscow
10.2022 - 04.2024
Busser
Goodman Stakehouse Moscow
07.2021 - 08.2022
Bachelor's degree - Hospitality Management
GUU - Москва
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