Andreina Perez Cuevas
Milwaukee,WI
Summary
Dedicated person on working everyday harder, like the opportunity of learning more, bilingual person. Committed person offering years of experience, Willing to learn and help others. Hardworking- High organized person, always willing to work hours.
Overview
5
5
years of professional experience
Work History
Front End Customer Service Associate
Menards Inc. - Home Improvement
Franklin, WI
12.2021 - 02.2024
- Took special orders in person and over telephone, generating additional revenue every month
- Excelled in exceeding daily credit card application goals
- resolved customer complaints in a timely manner to ensure customer satisfaction
- Assisted customers with account management tasks such as order tracking, payment processing and returns.
- Provided customers with product information, prices, availability, and delivery options.
Sendiks's Fresh Market
Cashiering and Service
Franklin , WI
07.2021 - 11.2021
- Operated cash register, collected payments, and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Stalker and Cashier
Monterrey Market
Milwaukee, WI
02.2019 - 06.2021
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Conferred with advertising managers to develop and implement marketing plans.
- Recommended product changes to enhance customer interest and maximize sales.
- Measured and reported on marketing campaign performance, gained insights and compared results against goals to identify strengths and weaknesses.
Education
High School GED - GED
Greenfield High School
Milwaukee, WI06-2022
Skills
- Fluent Spanish speaker both writing and speaking, Bilingual
- Product displays
- Stockroom procedures
- Flexible with hours
- Problem resolution
- Service experience
References
References available upon request.
Timeline
Front End Customer Service Associate
Menards Inc. - Home Improvement
12.2021 - 02.2024
Sendiks's Fresh Market
Cashiering and Service
07.2021 - 11.2021
Stalker and Cashier
Monterrey Market
02.2019 - 06.2021
High School GED - GED
Greenfield High School