Maria Molero
Katy,TX
Summary
Utilize my skills and knowledge to obtain a position with a leading company, who strives for customer satisfaction, which will allow a dedicated, energetic, and confident individual such as myself to shape and grow in today's fast paced business world.
Overview
2
2
years of professional experience
Work History
Front End Customer Service Associate
Sam's Club
05.2023 - 08.2024
- Improved overall efficiency of the front end by suggesting process improvements to management.
- Cross-trained and backed up other customer service managers.
- Trained new personnel regarding company operations, policies/services and sharing best practices for providing excellent customer service.
Assistant
Isabel Contreras
10.2022 - 04.2023
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Warehouse Associate
Amazon
05.2022 - 09.2022
- View prompts on screen and follow directions for some tasks
- Performed inventory control, such as counting, and stocking merchandise.
- Troubleshoot problems
Education
Veterinary Assistant -
CareerStep
Online01.2021
High school diploma -
Morton Ranch High School
Katy, TX05.2011
Skills
- Bilingual (Spanish)
- Attentive to detail
- Strong Work Ethic
- Customer Relationship Building
- Problem-solving skills
- Organizational Skills
- Adaptability and Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Front End Customer Service Associate
Sam's Club
05.2023 - 08.2024
Assistant
Isabel Contreras
10.2022 - 04.2023
Warehouse Associate
Amazon
05.2022 - 09.2022
High school diploma -
Morton Ranch High School
Veterinary Assistant -
CareerStep
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