Detail-oriented and hardworking professional with a strong blend of computer proficiency, customer service expertise, floor maintenance experience, and excellent communication skills. Skilled in operating and troubleshooting various computer systems, handling customer inquiries with professionalism, and performing thorough floor cleaning and maintenance.
Hi, I’m
Andre Reid
Winston-Salem,NC
Summary
Overview
5
years of professional experience
Work History
Villa Grill
Server
01.2020 - 01.2024
Job overview
- Took accurate food and beverage orders, relayed them to the kitchen, and ensured timely service
- Memorized menu items, daily specials, and promotions to make personalized recommendations
- Trained new servers to enhance team performance and customer experience
- Managed large parties and special events with efficiency and attention to detail
Wayne & Cory Floor Care
Floor Technician
01.2019 - 01.2002
Job overview
- Maintained cleanliness of diverse flooring types (tile, hardwood, concrete, carpet)
- Successfully cleaned and restored 50+ residential properties by removing stains and debris using effective cleaning agents and techniques
- Applied floor finishes, sealer, and wax coating to over 50,000 square feet of flooring, enhancing durability by 30% and restoring shine to high-traffic areas
Education
ITT Technical InstituteTampa
Associate Degree from Computer Science
01.2005
University Overview
RJ Reynolds HSWinston-Salem, NC
Diploma
01.2002
University Overview
Skills
- Effective communication
- Attentive Communication
- Skilled in Operating Cleaning Machines
- Detail-Oriented Approach
- Data Entry
- Handling customer inquiries
- Handling complaints
- Proficiency in Microsoft Office
Timeline
Server
Villa Grill
01.2020 - 01.2024
Floor Technician
Wayne & Cory Floor Care
01.2019 - 01.2002
ITT Technical Institute
Associate Degree from Computer Science
RJ Reynolds HS
Diploma
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