Andres Chacon
Spring,NJ
Summary
Highly motivated and results-driven Hospitality professional with over nine years of experience in food & beverage and event management, staff training and team building. Skilled in developing and implementing effective strategies to improve daily and province exceptional experiences for our members and guests.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Baltusrol Golf Club
02.2021 - Current
- Supervised day-to-day operations to meet performance, quality and exceed members expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets to maximize productivity and profitability.
- Managed team schedule with eye for coverage needs and individual strengths.
- Motivated, trained, and disciplined employees to maximize performance.
Assistant Manager in Training
Baltusrol Golf Club
02.2019 - 02.2021
- Focus mainly in floor management in all dining venues.
- Supervise events including outings, weddings, private events.
Server
Baltusrol Golf Club
03.2017 - 02.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with members and guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally.
Food Runner
Baltusrol Golf Club
05.2015 - 03.2017
- Assisted wait staff with timely food delivery and guest requests.
- Expedite from te back of the house.
Busser
Baltusrol Golf Club
01.2015 - 05.2015
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Assisted with bussing tables and cleaning up spills.
Education
Associate of Arts - Hotel, Restaurant And Tourism Management
Union County College
Cranford, NJHigh School Diploma -
Colegio La Asuncion
San Jose, Costa Rica12.2014
Skills
- Interviewing and Hiring
- Employee Scheduling
- Operations Management
- Employee Performance Evaluations
- Staff Training and Development
- Staff Management
- Time Management
- Payroll Budget
- Prevent problems
- Team building
- Team player
- Communication
Accomplishments
- 2016 PGA Championship - Baltusrol Golf Club
- 2018 US. Junior Amateur - Baltusrol Golf Club
- 2023 KPMG Women's Championship - Baltusrol Golf Club
- 2024 PGA Championship - Valhalla Golf Club
Certification
- CMS-A Introductory Sommelier Course and Examination
- TIPS Certified
- CPR Certified
Timeline
Assistant Manager
Baltusrol Golf Club
02.2021 - Current
Assistant Manager in Training
Baltusrol Golf Club
02.2019 - 02.2021
Server
Baltusrol Golf Club
03.2017 - 02.2019
Food Runner
Baltusrol Golf Club
05.2015 - 03.2017
Busser
Baltusrol Golf Club
01.2015 - 05.2015
Associate of Arts - Hotel, Restaurant And Tourism Management
Union County College
High School Diploma -
Colegio La Asuncion
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