Andres Ducuara
Herriman,UT
Summary
Dynamic and results-oriented professional with a proven track record at Red Iguana, excelling in customer service and team leadership. Expert in cash handling and workflow optimization, I significantly increased customer loyalty. Skilled in fostering a positive atmosphere, mentoring new staff, and ensuring operational excellence. Adaptable and dependable, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Red Iguana
Salt Lake City
01.2024 - Current
- Assisted customers by answering questions and fulfilling requests.
- Increased customer loyalty and retention.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Secretary's Assistant
Santiago’s Office
Salt Lake City
09.2018 - 05.2019
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
Business Administration And Management - Business
Ensign College
Salt Lake City, UTSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Cash handling expertise
- Store opening and closing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead
Red Iguana
01.2024 - Current
Secretary's Assistant
Santiago’s Office
09.2018 - 05.2019
Business Administration And Management - Business
Ensign College