Andres Garza
San Antonio,TX
Summary
Strong communicator with a track record of resolving conflicts and ensuring guest satisfaction. Skilled in register operation and food safety, delivering quality service in fast-paced settings while promoting teamwork and a positive environment.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Potranco Eye Care
San Antonio, TX
05.2025 - Current
- Answer incoming calls, and redirect callers to the appropriate optician or optometrist.
- Update customer information in databases regularly.
- Check guests in for their appointments.
- Explain the policies and procedures to visitors.
Caterer
Santikos Casa Blanca
San Antonio, TX
11.2024 - 05.2025
- Prepare and cook menu items in the kitchen efficiently and according to guest orders.
- Deliver food to guests seats
- Pre-cut, portion, and organize ingredients.
- Clean and sanitize all cookware, utensils, and kitchen surfaces at the end of each shift.
Cast & Crewmember
Santikos Casa Blanca
San Antonio, TX
10.2023 - 07.2024
- Clean and reset theaters after each movie showing.
- Operate the concession stand, and serve food.
- Assist guests at the service desk by printing tickets, processing refunds, and resolving customer issues.
- Receive, unload, and organize inventory deliveries from supply trucks.
Front End Associate
Walmart
San Antonio, TX
03.2022 - 08.2023
- Operate cash register and monitor self-checkout stations
- Process returns and exchanges efficiently at the customer service desk
- Assist with cart retrieval from the parking lot, and help customers load groceries or heavy items into their vehicles when needed.
Education
High School Diploma -
William J Brennan High School
06-2021
Skills
- Customer service
- Communication skills
- Time management
- Team collaboration
- Food safety
- Adaptability
- Conflict resolution
- Cash register operation
Timeline
Front Desk Receptionist
Potranco Eye Care
05.2025 - Current
Caterer
Santikos Casa Blanca
11.2024 - 05.2025
Cast & Crewmember
Santikos Casa Blanca
10.2023 - 07.2024
Front End Associate
Walmart
03.2022 - 08.2023
High School Diploma -
William J Brennan High School
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