Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andres Gutierrez

Doral,United States

Summary

Efficient Office Assistant with 3 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Office Assistant

Rimarcargo
Miami, United States
09.2020 - Current
  • Answered phone calls and welcomed visitors to office
  • Greeted visitors or callers to handle questions or direct to appropriate staff
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow
  • Maintained business records by updating customer information
  • Collected payments, issued receipts and updated accounts to reflect new balances
  • Collected and coded various documents to prepare for filing, storage and processing

Retail Seller

Armani Exchange
Miami, United States
08.2018 - 11.2018
  • Assisted customers with purchases by sharing merchandise and pricing information
  • Handled credit cards and cash to accurately process payments at point of sale

Education

Bachelor of Arts - Psychology

Florida International University
Miami, FL
12.2025

High School Diploma -

Divine Savior Academy
Doral, FL
05-2019

Skills

  • Time Management
  • Customer Service
  • Information Confidentiality
  • Documentation and Reporting
  • Issue Resolution
  • Call handling

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Office Assistant

Rimarcargo
09.2020 - Current

Retail Seller

Armani Exchange
08.2018 - 11.2018

Bachelor of Arts - Psychology

Florida International University

High School Diploma -

Divine Savior Academy
Andres Gutierrez