Summary
Overview
Work History
Education
Skills
Timeline
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Andres Lopez

Santa Fe

Summary

Dynamic barista with extensive experience at Starbucks, excelling in training and customer service. Proven ability to enhance store cleanliness and optimize staffing, ensuring smooth operations. Skilled in cash handling and espresso machine operation, fostering strong customer relationships through attentive service and product upselling. Committed to maintaining high standards in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Barista Shift Supervisor

Starbucks
06.2021 - Current
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
  • Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.

Barista

ECCO Espresso and Gelato
01.2019 - 08.2020
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Pizza Maker

Pizza Roma
03.2018 - 06.2018
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Monitored and maintained clean working areas and cooking surfaces.

Construction Worker

Habitat for Humanity
01.2017 - 02.2018
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.

General Laborer

HIPICO Santa Fe
01.2015 - 01.2018
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.

Education

Academy At Larragoite
Santa Fe, NM
06-2015

Skills

  • Cleanliness maintenance
  • Barista training
  • Cash handling accuracy
  • Equipment troubleshooting
  • Product upselling
  • Order processing efficiency
  • Supply ordering
  • Espresso machine operation
  • Customer service
  • Attention to detail
  • Food and beverage service
  • Drink preparation speed

Timeline

Barista Shift Supervisor

Starbucks
06.2021 - Current

Barista

ECCO Espresso and Gelato
01.2019 - 08.2020

Pizza Maker

Pizza Roma
03.2018 - 06.2018

Construction Worker

Habitat for Humanity
01.2017 - 02.2018

General Laborer

HIPICO Santa Fe
01.2015 - 01.2018

Academy At Larragoite