Summary
Overview
Work History
Education
Skills
Languages
Timeline
Andres  Mosquera Valencia

Andres Mosquera Valencia

Waltham,MA

Summary

Adept at multitasking and exceptional customer service, I enhanced guest satisfaction at Chart House Boston by efficiently managing high-volume dining and ensuring personalized service. Skilled in cash handling and safe food practices, I consistently maintained cleanliness and safety, contributing to a positive dining experience. My proactive approach and teamwork significantly improved service delivery and operational efficiency.

Overview

2
2
years of professional experience

Work History

Server

Chart House Boston
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier Assistant

Mike's Fuel and Food Mart
09.2022 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Worked with other associates to support cashiers and management needs.

Education

Industrial Mechanical

INSA, Colombia, South America

Vicente Borrero Costa , Colombia, South America
07.1998

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Safe Food Handling
  • High-volume dining
  • Food safety understanding
  • Supply Restocking

Languages

Spanish
Native or Bilingual

Timeline

Server - Chart House Boston
08.2023 - Current
Cashier Assistant - Mike's Fuel and Food Mart
09.2022 - Current
INSA - , Industrial Mechanical
Vicente Borrero Costa - ,
Andres Mosquera Valencia