Andres Urdaneta
Chicago,IL
Summary
Ambitious retail manager with solid history of success in retail operations and management. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering many years of related experience and pursuing new professional challenges with room for advancement.
Overview
10
10
years of professional experience
Work History
City Manager - Northeast Concessions
The Kooples
05.2021 - Current
- Reporting to US Director of Stores; oversaw 6 points of sale with 4 Concession Managers and 10 Stylist in New Jersey, Pennsylvania, DC and home store in Chicago
- Partner with Merchandising, Visual, and Operations teams, to develop product knowledge training seasonally for region
- Responsible for regional HR operations, ensuring strategic and seamless execution of hiring, onboarding, and comprehensive HR procedures.
- Region +10% to LY since promotion; through emphasis of growing client business and targeting behaviors to increase KPIs
Assistant Manager
Levi Strauss and Co
08.2019 - 12.2020
- Flexed between two store fronts with 20 - 25 members of staff onhand accounting for $6.5M annually
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
- Proficiently orchestrated sales, operations, and merchandising functions in order to generate higher volume for both locations.
Floor Manager
Allsaints
06.2017 - 07.2019
- Recruiting, development, and succession planning for stylist and stock team
- Scheduling, prioritizing task and delegating accordingly for a team of 7-10 stylist and stock associates
- Business ownership - KPI review, (Conversion, ATV, UPT), market specific analysis and executing action plans based on areas of opportunity
- Conducts monthly profit protection and health and safety checks.
Sales Associate
The Frye Company
08.2013 - 03.2017
- Responsible for setting and ensuring daily goals were met as well as keeping up and building relationships with clients; Achieved $750K in sales at $3M location
- Traveled to new store openings to mentor new associates and management on sales techniques and product knowledge
- Retained product, service, and company policy knowledge to serve as resource for both coworkers and customers.
Education
Merchandising and Management -
International Academy of Design and Technology
Chicago, IL01.2013
Skills
- Client Development/ Customer Service
- Multi - Unit Management
- Training and Development
- Operational Planning
- Visual Merchandising
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
City Manager - Northeast Concessions
The Kooples
05.2021 - Current
Assistant Manager
Levi Strauss and Co
08.2019 - 12.2020
Floor Manager
Allsaints
06.2017 - 07.2019
Sales Associate
The Frye Company
08.2013 - 03.2017
Merchandising and Management -
International Academy of Design and Technology