Andrew Andrade
Summary
Friendly, reliable, and outgoing server with over 4 years of experience in a fast-paced restaurant environment. Known for building strong guest relationships, creating memorable dining experiences, and consistently earning excellent guest feedback. Currently pursuing a B.A. in Psychology with a concentration in Social Work, bringing strong communication, empathy, and teamwork skills to every interaction. Seeking to continue delivering exceptional service in a hospitality role.
Overview
5
5
years of professional experience
Work History
Server
Hook & Reel Cajun Seafood & Bar
Kearny, NJ
10.2020 - Current
- Provide exceptional, personalized service in a high-volume, fast-paced restaurant environment.
- Build strong relationships with guests, resulting in frequent repeat customers who specifically request to be seated in my section.
- Regularly mentioned in 5-star Google reviews with detailed comments praising friendliness, attentiveness, and overall guest experience.
- Manage multiple tables efficiently while maintaining accuracy with orders, timing, and special requests.
- Collaborate with kitchen and bar staff to ensure smooth service, timely food delivery, and consistent quality.
- Assist in training new servers on menu knowledge, service standards, and POS use.
- Maintain a clean, organized, and positive work environment while supporting team goals and restaurant policies.
Education
Bachelor of Arts - Psychology, Minor in Social Work
Montclair State University
Montclair, NJ06-2026
Skills
- Exceptional customer service and hospitality
- Strong communication and interpersonal skills
- Fast-paced multitasking and time management
- Conflict resolution and problem-solving
- Teamwork and collaboration
- POS systems and order accuracy
- Attention to detail and professionalism
ADDITIONAL INFORMATION
- Consistently recognized by management for outstanding guest feedback and performance.
- Frequently requested by returning guests due to positive prior experiences.
Timeline
Server
Hook & Reel Cajun Seafood & Bar
10.2020 - Current
Bachelor of Arts - Psychology, Minor in Social Work
Montclair State University