Andrew Ballas
Allen Park
Summary
Results-oriented operational leader with years of experience managing logistics, team performance, and large-scale systems/project implementation. Proven track record of driving efficiency through technology, strategic planning, and cross-functional collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Operations
Smarte Carte
01.2023 - Current
- Manage all field assets and personnel in the State of Michigan 2 large locations -airports (DTW, GRR) 6 medium locations, 90 small, $30+ million all combined assets.
- Surpassed projected EBITDA goals by 2024, 13%, and 2025 10% through targeted cost controls and process optimization.
- Oversee 6 direct employees, 49 indirect.
- Increasing overall location efficiency by streamlining operations and implementing new operations productivity app.
- Travel and perform site surveys for new locations, and performance audits for existing.
Field Operations Manager
Smarte Carte
09.2021 - 12.2022
- Maintained field equipment throughout Michigan/Ohio at multiple locations in order to maintain constant revenue.
- Coached supervisors to maintain all correct procedures throughout airport location.
- Piloting robust reporting tool that will increase operational quality. Airport productivity app.
- Performed daily inspections, charted readings, documented equipment downtime, and oversaw maintenance for equipment.
Executive Team Leader - Guest Experience
Target
02.2019 - 09.2021
- Overcame objections and closed sales while following company policies and legal requirements.
- Manage 2 direct leaders, 25 indirect.
- Trained and supported sales force with closing deals.
- Trained new team members on company policies, product knowledge, and selling techniques to enhance overall performance.
Project Engineer Intern
Standard Plaque Incorporated
05.2021 - 08.2021
- Acquired knowledge of industry trends and developed solutions and strategy through effective research.
- Gave presentations of completed work to managers.
- Lead project: implementation of barcode tracking software for all inventory in warehouse
Education
Bachelor of Science - Engineering
University of Michigan- Dearborn
Dearborn, MISkills
- Contract Negotiation
- P&L $30 million
- Leadership Training
- Property Portfolio Management/Scaling
- Netsuite Certified
- Salesforce CRM
Certification
Google Project Management Certificate 2022
Microsoft Office Suite Expert Excell 2017
Timeline
Director of Operations
Smarte Carte
01.2023 - Current
Field Operations Manager
Smarte Carte
09.2021 - 12.2022
Project Engineer Intern
Standard Plaque Incorporated
05.2021 - 08.2021
Executive Team Leader - Guest Experience
Target
02.2019 - 09.2021
Bachelor of Science - Engineering
University of Michigan- Dearborn