Andrew Benthall
Washington,DC
Summary
Dedicated server with a strong work ethic, delivering exceptional customer service and optimizing table turnover for enhanced dining experiences. Adaptable professional with a background in the hospitality industry. Skilled in client relationship management and operational efficiency, committed to optimizing service processes and enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
Server/Server Trainer
Taffer's Tavern
700 6th St NW, Washington, DC 20001
10.2022 - 06.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Directed service operations across multiple tables to enhance customer satisfaction and dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server Trainer/ Bartender
Cafe Deluxe (West End)
2201 M St NW, Washington, DC 20037
04.2018 - 12.2019
- Monitored service quality, providing constructive feedback to enhance skills.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed new employees on restaurant protocols, menu offerings, and effective performance techniques to ensure high-quality service delivery.
- Optimized table turnover processes to enhance operational efficiency and elevate customer satisfaction.
Delivery Dispatcher Coordinator
Rich Capital Concepts
300 V St NW, Washington, DC 20001
01.2016 - 04.2018
- Coordinated delivery schedules to optimize route efficiency and reduce delays.
- Communicated with drivers to address issues and ensure timely delivery of goods.
- Analyzed delivery performance data to identify areas for process improvement and cost savings.
- Managed inventory levels, ensuring availability of necessary resources for dispatch operations.
Education
High School Diploma -
Falls Church High School
Falls Church, VA06-1994
Skills
- Dedicated work ethic
- Exceptional customer service
- Professional appearance
- Cash flow oversight
- Client relationship management
Timeline
Server/Server Trainer
Taffer's Tavern
10.2022 - 06.2024
Server Trainer/ Bartender
Cafe Deluxe (West End)
04.2018 - 12.2019
Delivery Dispatcher Coordinator
Rich Capital Concepts
01.2016 - 04.2018
High School Diploma -
Falls Church High School