Andrew Boodoo
Petit Valley ,Diego Martin
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Front Desk Host
Hyatt Regency Trinidad
Port Of Spain
12.2023 - Current
- Greeted guests upon arrival and provided exceptional customer service.
- Assisted customers with check-ins and check-outs, including taking payments, issuing receipts, and providing information about hotel amenities.
- Provided concierge services to guests such as restaurant recommendations or booking transportation.
- Collaborated with other departments within the hotel organization to provide excellent guest service experiences.
- Resolved customer complaints in an appropriate manner while maintaining a professional attitude.
Event Manager
Another Idea Limited
Diego Matin
08.2013 - 07.2023
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Prepared post-event reports summarizing attendee feedback and other key metrics.
- Acted as a liaison between clients and vendors throughout the duration of an event.
- Resolved any issues that arose during the course of an event in a timely manner.
- Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
Education
High School Diploma -
Diego Martin Government Secondary
Diego Martin 06-2007
Skills
- Customer Service
- Microsoft Office
- Payment Processing
- Revenue management
- Budgeting and finance
- Transportation and logistics coordination
- Catering Coordination
- Team leadership and supervision
- Operations Oversight
- Menu Planning
- Schedule Management
Timeline
Front Desk Host
Hyatt Regency Trinidad
12.2023 - Current
Event Manager
Another Idea Limited
08.2013 - 07.2023
High School Diploma -
Diego Martin Government Secondary