Hands on professional with extensive experience in customer service roles. Recognized for strong communication and problem-solving skills, contributing to efficient operations, and high levels of customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Ace Hardware
Clarks Summit, Pennsylvania
06.2024 - 08.2025
Assisted management with various tasks to support operations.
Delivered high level of customer service to patrons using active listening and engagement skills.
Acquired knowledge of other departments to ensure continuous store operations.
Crew Member
McDonald's
Clarks Summit, Pennsylvania
04.2022 - 06.2024
Delivered exceptional customer service in fast-paced environment, enhancing customer satisfaction.
Coordinated with team members to maintain efficient workflow during peak hours, supporting overall team success.
Education
On-Site Power Generation - Technician
Pennsylvania College of Technology
Williamsport, PA
05-2027
High School Diploma -
Abington Heights High School
Clarks Summit, PA
06-2025
Skills
Customer service
Communication skills
Problem solving
Time management
Team collaboration
Professionalism and courtesy
Affiliations
Service Technician and Operations Association Club (2025- Present)