Spending time with family
Andrew Cooper
Manager, Account Representative
Madisonville,Tennessee
Summary
Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with relentless drive, integrity, and commitment to exceeding expectations in customer satisfaction and sales.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Manager
Pilot Flying J Company
Knoxville, Tennessee
09.2021 - Current
- Controlled costs and optimized budgets for labor, capital assets, and inventory purchasing.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Cross-trained existing employees to maximize team agility and performance.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
Physical Ed Teacher and Head Basketball Coach
Monroe County School District
Madisonville , Tennessee
08.2017 - 07.2021
- Cultivated community and media relations through social media and other communication channels to support program.
- Conveyed health and well-being concepts beyond physical fitness.
Customer Account Representative
State Farm
Madisonville, Tennessee
06.2015 - 07.2017
- Prepared and shared account details, insurance coverage and funds.
- Processed client payments and updated accounts.
- Drove sales by developing exceptional customer rapport to foster satisfaction.
- Contacted customers to assess satisfaction and current needs.
- Proposed available products and solutions to meet diverse requirements.
- Analyzed accounts for delinquencies and other ongoing issues.
Education
Bachelor of Exercise Science -
Tennessee Wesleyan University
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Sequoyah High School
Skills
Staff Management
undefinedAccomplishments
Pilot Flying J customer satisfaction and sales awards.
State Farm Life Insurance Sales Campaign Top Performer
State Farm Customer Service Retention Specialist Nominee
Tennessee Wesleyan University Champions of Character Award, May 2011
Tennessee Wesleyan University Men’s Basketball and Golf Team Captain 2010 - 2011
TSSAA Boy’s Basketball State Record ( 10 ) 3PT. field goals made single game
Sequoyah High School Boy’s Basketball 1,000 Point Club Winner
Certification
Property and Casualty Insurance License
Interests
Sports
Timeline
Manager
Pilot Flying J Company
09.2021 - Current
Physical Ed Teacher and Head Basketball Coach
Monroe County School District
08.2017 - 07.2021
Customer Account Representative
State Farm
06.2015 - 07.2017
Bachelor of Exercise Science -
Tennessee Wesleyan University
undefined
Sequoyah High School
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