ANDREW COPELAND
Boone,NC
Summary
Highly motivated Lowe's Hardware Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowe's Home Improvement
11.2022 - Current
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Landscape Laborer
Peanuts Garden Center
04.2022 - 08.2022
- Pruned and trimmed hedges and shrubs with shears, pruners, and chainsaws
- Responded to customer questions and concerns in a timely manner
- Installed stonework in accordance with the design plan and the client's requirements.
Manager
Creamy Dayz
04.2019 - 07.2022
- Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits
- Was in charge of supervising and training customer service representatives to ensure that they provided exceptional service throughout the entire experience
- Was in charge of supervising, developing, and delegating tasks to employees.
Groundskeeper
Cedarbrook Country Club
04.2021 - 08.2021
- Used self-propelled and riding mowers to mow lawns
- Followed planned landscaping designs to determine where to lay sod, sow grass, and plant flowers and foliage
- Kept track of weekly and daily tasks to ensure efficiency.
Education
Bachelor of Science -
Appalachian State University
Boone, NC01.2025
High School -
Elkin High School
Elkin, NC01.2021
Skills
- Flexible Hours
- Order Processing
- Product Sales
- Troubleshooting
- Quality assurance
- Risk mitigation
- Relationship development
- Negotiation
- Landscaping
- Effective communication
Employer Contact Information
- Peanuts Garden Center, (336) 835-9273
- Creamy Days, (366) 530-4379
- Cedarbrook Country Club, (336) 835-2320
- Lowe's Hardware, (828) 262-0773
Affiliations
- Phi Gamma Delta
Certification
- Forklift Operation, Lowe's Hardware - January 2023 - Current
- Narrow Aisle Reach Truck, Lowe's Hardware - January 2023 - Current
- Order Picker, Lowe's Hardware - January 2023 - Current
Timeline
Sales Associate
Lowe's Home Improvement
11.2022 - Current
Landscape Laborer
Peanuts Garden Center
04.2022 - 08.2022
Groundskeeper
Cedarbrook Country Club
04.2021 - 08.2021
Manager
Creamy Dayz
04.2019 - 07.2022
Bachelor of Science -
Appalachian State University
High School -
Elkin High School