Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
Timeline
Generic

Andrew Crail

Battle Creek,Michigan

Summary

Outgoing Leasing Consultant with a background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records, and builds trust with attention to detail and excellent multitasking abilities.

Overview

2
2
years of professional experience

Work History

Leasing Agent

DTN
East Lansing, MI
07.2024 - Current
  • Conducted professional inspections of apartment and housing units.
  • Maintained exceptional customer service with tenants and prospects
  • Maintained accurate records of all tenant leases, payments, and occupancy status.
  • Resolved tenant complaints regarding maintenance or other issues promptly.
  • Maintain quality working relationships with coworkers.

Team Member

Menards
06.2023 - Current
  • Forklift Certified
  • Worked directly with coworkers to problem solve daily in regards to shipments, receiving freight, distributing freight, and stocking freight
  • Busy and on my feet for 8 hours at a time working with freight
  • Created a team-like environment within my specific department
  • Also worked in carry out, was tasked with working to help customers load and unload their vehicles
  • Had to help customers answer questions I did not know the answers to
  • Learned to use the resources at my disposal

Youth Baseball Umpire

Battle Creek Youth Baseball
05.2022 - 08.2023
  • Learned to adapt to working with children
  • Had to make difficult decisions under pressure
  • Worked outside in the elements
  • Had to be very with scheduling
  • Enhanced my communication skills with children, parents, coaches, and other advisors

Customer Service Representative

Pennfield Ice Cream Shop
06.2022 - 08.2022
  • Learned true customer service and customer treatment as an employee
  • Quickly learned new skills in the food industry
  • Learned problem-solving abilities through being understaffed and busy
  • Quickly became a quality team member
  • Took charge and acted in terms of leadership in times of need

Education

Bachelors - Biochemistry

Michigan State University
East Landins, Mi
09.2024

High School Diploma -

Lakeview High School
Battle Creek, Mi
05.2022

Skills

  • Problem-Solving
  • Adaptable
  • Multitasking
  • Positive
  • Dedicated
  • Leadership
  • Team Oriented
  • Database Maintenance
  • Team building
  • Organization
  • Problem Resolution

Volunteer Experience

  • Church Food Delivery, 157 Chapel Hill Dr, Battle Creek, Michigan, 10/01/22, 12/31/22, Preparing and delivering baskets and boxes of food for the holidays.
  • Food Drives, 114 E Minges Rd, Battle Creek, Michigan, 10/01/22, 12/31/23, Worked holiday food drives within the church., Volunteered to manage and coordinate Christmas performances.
  • Battle Creek Soup Kitchen, 5451 Wayne Rd, Battle Creek, Michigan, 06/01/21, 08/31/21, Worked in the soup kitchen organizing and handing out food.
  • Youth Sports Camp Mentor, 15060 S Helmer Rd, Battle Creek, Michigan, 06/01/21, 08/31/21, Worked in Football and Baseball summer camps the summer of my senior year.
  • Special Olympics Peer Mentor, 15060 S Helmer Rd, Battle Creek, Michigan, 04/01/22, 05/31/23, Was a peer mentor for the Special Olympics at my school.

Affiliations

  • MSUDM Sparython

- A club at MSU that raises money for children in need through Sparrow Hospital

  • MSU Study Abroad

- MMG 409/HBIO 496 for 6 weeks in Rome, Italy

Timeline

Leasing Agent

DTN
07.2024 - Current

Team Member

Menards
06.2023 - Current

Customer Service Representative

Pennfield Ice Cream Shop
06.2022 - 08.2022

Youth Baseball Umpire

Battle Creek Youth Baseball
05.2022 - 08.2023

Bachelors - Biochemistry

Michigan State University

High School Diploma -

Lakeview High School
Andrew Crail