ANDREW CRAMP
Liberty Hill
Summary
Professional with strong expertise in new home sales, prepared to deliver exceptional results. Skilled in client relationship management, market analysis, and effective sales strategies. Known for adaptability, team collaboration, and driving success in changing environments. Proven ability to meet and exceed sales targets while providing top-tier customer service.
Overview
12
12
years of professional experience
Work History
New Home Sales Counselor
DRB Homes
Austin, TX
01.2019 - 05.2026
- Executed sales strategies to close over 290 homes, enhancing market presence in 7 North Austin communities.
- Produced over 140 million dollars in net sales by staying motivated, persistent, and adjusting sales techniques to combat the constant change in buyer's mindsets based on what the market conditions were at the time.
- Recognized as Rookie of the Year in 2019 for maintaining focus on sales goals, enhancing team dynamics, and effectively integrating company procedures.
- Secured pre-sales for nearly 30 homesites in phase 2 of Hutto Highlands in 2019 by developing an effective sales pitch that overcame construction delays.
- Consistently ranked among top sales counselors (Top 5 in 2020, Top 3 in 2023, Top 4 in 2024). Awarded Sales Counselor of the Year in 2022 and tied for the honor in 2021, recognized for exceptional sales growth and customer satisfaction
- Consistently achieved exceptional lender capture rates — honored for delivering a 100% preferred lender capture rate in 2021 and maintaining a 95%-99% rate across six other consecutive years, driving sustained revenue growth and business success.
- Ensured high levels of customer satisfaction, consistently maintaining ratings above 98% during 2019-2026.
- Provided strategic guidance and mentorship to sales team members, contributing to personal growth and overall team success.
- Oversaw management of high volumes of backlog, handling 35 or more homes and homebuyers while ensuring exceptional customer service satisfaction ratings.
- Enhanced negotiation capabilities in response to fluctuating market conditions, ensuring successful contract execution and home closings for clients.
- Leveraged creative social media strategies to boost community traffic and drive sales.
- Becoming the master of my community by knowing the layout and amenities, the unique selling proposition, and by building trust and relationships with surrounding businesses and organizations in order to be able to provide more value to the future homebuyers and to more easily convey why that community is the right fit for them to purchase in.
- Utilized CRM software tools and implemented CRM systems to track leads effectively, optimizing follow-up processes and increasing sales conversion rates.
- Developed strong relationships with clients to enhance customer retention and satisfaction.
- Implemented targeted sales strategies to consistently surpass revenue goals.
- Guided clients through home-buying process, providing expert knowledge and personalized service.
- Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
- Created engaging events and presentations to showcase community, home features and benefits, resulting in higher conversion rates.
- Developed and nurtured realtor relationships resulting in more client referrals and higher sales.
- Maintained detailed knowledge of local real estate market trends, finance, construction, and direct competition ensuring accurate advice regarding property values, investment opportunities, and reasoning behind why right now is the time to buy.
- Implemented innovative sales techniques to increase conversion rates and boost overall sales figures.
- Worked closely with internal team members such as mortgage loan officers, title agents, construction managers for seamless transaction coordination.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
Sales - REALTOR - Assistant
Eric Bramlett Residential Real Estate
Austin, TX
02.2018 - 01.2019
- Directed operations of boutique real estate brokerage specializing in high-end single-family home sales.
- Facilitated property listings and organized showings to enhance client satisfaction, contributing to 80 transactions and $43 million in total annual sales.
- Developed and implemented strategies to showcase 100% conversion rate of 5-star Yelp reviews, driving customer engagement.
- Coordinated with team members to drive strategies that achieved a 5% increase in annual sales performance.
- Further contributed to the 80 transactions leading contract to close, and troubleshoot any issues that may arise, resulting in closing sales in a timely manner.
- Oversaw multiple CRM software programs while executing targeted marketing strategies.
Sales - Customer Service - Management
Fonda San Miguel
Austin, TX
03.2016 - 09.2018
- Maximized total bar sales by leading weekly meetings mentoring and training bar staff, increasing the per person average by 20% and total bar sales by an average of 12%.
- Awarded recognition for outstanding communication, customer service skills, and the ability to develop strong relationships with customers, in turn generating repeat business.
- Created and executed new products and marketing ideas, contributing to the overall growth of the company.
Sales - Customer Service - Management
Lupe Tortilla
Austin, TX
01.2014 - 03.2016
- Attained top sales ranking among all employees in the organization for Q1 2014.
- Achieved companywide Raving Fan Award in 2014 for exceptional customer service and commitment to exceeding client expectations.
- Promoted to Assistant Manager in April 2014, demonstrating dedication to team success and proficient management practices.
- Drove revenue growth by delivering comprehensive sales training and mentoring, achieving significant reductions in labor costs and aligning with monthly and annual financial targets.
Education
Business
Collin College
Dallas2010
High School Diploma -
McKinney North High School
McKinney2007
Skills
- Self motivation
- Adaptability and flexibility
- Relationship building
- Creative
- Teamwork and collaboration
- Active Listening
- Excellent written & verbal communication
- Lead generation
- Sales negotiation & closing techniques
- Sales & Follow-up strategies
- Social Media Marketing
- Time management & multitasking abilities
- Closing coordination
- DocuSign software
- CRM software (Hubspot/Follow Up Boss)
- Real estate license (Inactive status)
Affiliations
Hockey - (Position: Goaltender) Played AA level and high school competitive hockey from ages 6 through 18. Was named most valuable player Squirt level AA and first season of high school.
Music- Self taught on the guitar and have been playing for the past 12 years. I consistently play out of pure enjoyment of improving and the passion that I have for playing an instrument.
Timeline
New Home Sales Counselor
DRB Homes
01.2019 - 05.2026
Sales - REALTOR - Assistant
Eric Bramlett Residential Real Estate
02.2018 - 01.2019
Sales - Customer Service - Management
Fonda San Miguel
03.2016 - 09.2018
Sales - Customer Service - Management
Lupe Tortilla
01.2014 - 03.2016
High School Diploma -
McKinney North High School
Business
Collin College