Andrew Elkins
Eastman,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Managing Partner
Riverside Wine And Spirits
03.2023 - Current
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Managed supplier performance by conducting regular reviews of product quality issues, delivery timeliness, and overall vendor relations.
- Maintained accurate records of purchase orders, invoices, and other relevant documentation for easy retrieval and reference.
- Reduced errors in customer orders by meticulously reviewing and verifying order details before submission.
Server
Mellow Mushroom
10.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Olive Garden
09.2020 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier and Courtesy Clerk
Kroger
09.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Aviation
Middle Georgia State University
Eastman, GA05.2025
High School Diploma -
Richmond Hill High School
Richmond Hill, GA05.2021
Skills
- Strategic Planning
- Customer Service
- Payment Processing
- Filing
- Operations Management
- Organizational Development
- Problem-solving abilities
Accomplishments
I have been elected as Vice President of my fraternity two years in a row.
Pilot and Aviation Enthusiast
I am a licensed commercial pilot and I am continuing my training at Middle Georgia State University here in Eastman Ga. I have loved aviation since early high school.
Timeline
Managing Partner
Riverside Wine And Spirits
03.2023 - Current
Server
Mellow Mushroom
10.2021 - 05.2022
Server
Olive Garden
09.2020 - 08.2021
Cashier and Courtesy Clerk
Kroger
09.2017 - 12.2017
Bachelor of Science - Aviation
Middle Georgia State University
High School Diploma -
Richmond Hill High School