Andrew Faulconer
Bridgeport,WV
Summary
Experienced sales professional with a strong background in customer service, relationship selling, and up-selling across home improvement and building materials. Skilled in product guidance, transaction accuracy, and problem-solving.
Overview
13
13
years of professional experience
Work History
Plan O Gram Team Member
Menards Home Improvement
03.2026 - Current
- Executed planogram resets to align merchandise placement with store layouts and department standards.
- Interpreted plan sheets to build accurate product displays and shelf presentations.
- Assisted in training new team members on planogram procedures, fostering a cohesive and efficient work environment.
- Provided feedback to management on display effectiveness, suggesting adjustments based on customer response and industry trends.
Paint Department Manager
Menards Home Improvement
01.2024 - 03.2026
- Assisted customers with product selection and pricing support, delivering project recommendations within building materials and home improvement departments.
- Explained product features, specifications, and installation requirements to support informed purchasing decisions.
- Processed sales transactions accurately using point-of-sale systems and handled returns, exchanges, and special orders.
- Maintained stocked, organized sales floor by zoning merchandise and restocking high-demand items.
- Directed daily department operations, aligning staffing, inventory, and service priorities with business needs.
Floorcoverings Department Manager
Menards Home Improvement
10.2016 - 01.2024
- Assisted customers with product selection, pricing, and project recommendations across building materials and home improvement departments.
- Resolved customer concerns promptly while coordinating with department staff to ensure smooth service.
- Gathered order details and prepared merchandise for pickup, delivery, and in-store retrieval.
- Supported inventory accuracy by locating products, checking availability, and updating item information.
- Directed sales floor operations, maintaining department organization, merchandising standards, and product availability.
Certified Nursing Assistant
Blessing Health System
07.2016 - 10.2016
- Monitored vital signs and reported condition changes promptly to licensed nursing staff.
- Assisted patients with bathing, grooming, and mobility support while preserving comfort and dignity.
- Repositioned and transferred patients safely using proper body mechanics and lift equipment.
- Documented patient care activities accurately in electronic health records and shift reports.
- Supported infection control practices by maintaining clean, organized, and sanitized patient environments.
- Communicated patient needs clearly to nurses, promoting coordinated bedside care.
Certified Nursing Assistant
Country Aire Retirement Estates
08.2013 - 07.2016
- Monitored vital signs and reported changes promptly to nursing staff for timely intervention.
- Assisted patients with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Supported patient mobility, transfers, and repositioning to reduce fall risk and pressure injuries.
- Documented care activities accurately in patient records and handoff reports.
Education
Associate of Arts - Business Administration
Moberly Area Community College
Hannibal, MOHigh School Diploma -
Highland High School
Lewistown, MO05-2013
Skills
- Relationship selling
- Up-selling
- Customer engagement
- Sales transactions
- Relationship building
- Customer relationship building
- Networking
- Customer service
- Upselling
Timeline
Plan O Gram Team Member
Menards Home Improvement
03.2026 - Current
Paint Department Manager
Menards Home Improvement
01.2024 - 03.2026
Floorcoverings Department Manager
Menards Home Improvement
10.2016 - 01.2024
Certified Nursing Assistant
Blessing Health System
07.2016 - 10.2016
Certified Nursing Assistant
Country Aire Retirement Estates
08.2013 - 07.2016
Associate of Arts - Business Administration
Moberly Area Community College
High School Diploma -
Highland High School