Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Andrew Finley

Boiling Springs,SC

Summary

Results-driven professional with comprehensive experience in account management and full-cycle recruiting, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.



Overview

20
20
years of professional experience

Work History

Account Manager / Senior Healthcare Recruiter

Medical Solutions
06.2022 - Current
  • Increased client satisfaction by building strong relationships and addressing their staffing needs promptly, selling them on a robust pipeline of qualified candidates.
  • Maintained high client retention rate by providing exceptional customer service.
  • Multi-task 20-30 clients and clinicians in various stages of the recruiting sales process.
  • Develop strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Utilize proprietary applicant tracking system and Microsoft Office Suite.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.

Account Manager / Professional Recruiter

Kelly Services
06.2021 - 06.2022
  • Developed customized recruiting plans for clients such as State Farm and Blue Cross Blue Shield to help them achieve their staffing goals.
  • Helped to fill over 50 call center positions each month.
  • Serve as liaison between candidate and the onboarding team until candidate starts in their new role.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Recruit for professional roles such as accounting, business and market analysts, project managers, etc

Account Manager / Recruiter

Express Employment Professionals
12.2019 - 06.2021
  • Work as matchmaker to ensure that all clients’ needs are fulfilled and all associates find meaningful work within a timely manner.
  • Call on 40-50 prospective clients weekly to sell our broad spectrum of services.
  • Communicate regularly with current clients to ensure satisfaction.
  • Target prospective associates using various means such as job boards and social events to keep the pipeline of good candidates full.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Unit / District Manager

Waffle House, Inc.
09.2015 - 12.2019
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensure high quality food and customer service throughout twenty-four hour, high volume restaurants.
  • Utilize strong management skills to maintain target food cost, low employee turnover and above average profitability. (Consistently ranked among top 5 out of 30 restaurants in territory.)
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.

Insurance Sales Representative

State Farm
06.2008 - 09.2015
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups using consultative selling techniques
  • Manage all phases of the sales cycle to include prospecting, close and follow-up support.
  • Serve as a trusted advisor to individuals and businesses.
  • Leveraged referrals from satisfied clients, capitalizing on word-of-mouth marketing to grow the book of business substantially over time.
  • Conducted thorough risk assessments, identifying potential gaps in coverage and recommending appropriate solutions.
  • Managed a diverse portfolio of accounts, offering personalized attention to each client to foster loyalty and trust.

Route Sales Representative

General Wholesale Company
02.2006 - 06.2008
  • Used strong interpersonal skills to increase revenue while delivering various beverage products to businesses within an assigned territory.
  • Collaborated with co-workers, business owners and managers to generate more market exposure in order to sell more of our products which led to increased profits for both the company and our clients.
  • Maintained positive relationships with customers using excellent communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Maximized sales through effective territory management and strategic route planning.

Education

No Degree - Business Administration And Management

Limestone University
Gaffney, SC
12.2026

Skills

  • Recognized as Highly Proficient in Sales by Indeed
  • Cost control
  • Skilled in Microsoft Office Applications
  • Contract negotiation
  • Effective communication
  • Employee Development
  • Team collaboration
  • Customer service
  • Cold calling skills
  • Client relationship management
  • Problem solving
  • Account management
  • Multi-tasking

Accomplishments

    Consistently perfect evaluations

Interests

I enjoy spending time with my wife, children and dogs, exercise, woodworking and playing the drums in a country band

Timeline

Account Manager / Senior Healthcare Recruiter

Medical Solutions
06.2022 - Current

Account Manager / Professional Recruiter

Kelly Services
06.2021 - 06.2022

Account Manager / Recruiter

Express Employment Professionals
12.2019 - 06.2021

Unit / District Manager

Waffle House, Inc.
09.2015 - 12.2019

Insurance Sales Representative

State Farm
06.2008 - 09.2015

Route Sales Representative

General Wholesale Company
02.2006 - 06.2008

No Degree - Business Administration And Management

Limestone University

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