Andrew Gosha
Appleton
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
Work History
Cashier
The Home Depot
04.2025 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Content Creator
Content Creator
07.2020 - Current
- To produce, schedule, and broadcast video content to a remote website on a weekly or daily basis.
- Analyze audience retention data and viewer trends to produce targeted content, and change content to reflect audience wants and needs.
- Hands-on experience with video and audio capture equipment, including web broadcasting software (Streamlabs and OBS).
- Promoted shows and performances through social media and community interaction.
Loan Processor
McGlone Mortgage Group
04.2017 - 05.2017
- Enter new data in regards to and fix client information errors in our primary program
- Verify and examine information such as accuracy of loan applications and required closing documents
- Assemble and compile documents for loan closings such as title abstracts, insurance forms, loan forms and tax receipts
- Contact customers by phone or email regarding the need for more documentation for their loan or the approval of their loan
- Examine documentation for errors and request corrections from the applicable party
- Review customer accounts to determine whether payments are made on time and that other loan terms are being followed
- Spoke to loan applicants to obtain personal and financial data to assist in completing applications
Mortgage Document Specialist
Russell Tobin and Associates LLC
01.2017 - 03.2017
- Locate and correct data entry errors, or report them to supervisors
- Conduct reviews of mortgages for errors, correct them and then upload the corrected documents to the document review program
- Create Excel spreadsheets containing errors from all departments in regards to loans for management
- Corrected errors in a loan's closing disclosure, wrote and mailed letters to the customers with a copy of the updated closing disclosure explaining what had been changed
Data Entry Clerk
Aerotek
09.2016 - 11.2016
- Read source documents and enter select materials needed into specific data fields to complete assignments
- Compile, sort and verify the accuracy of data before it is entered
- Compare data with source documents, or re-enter data in verification format to detect errors
- Store completed documents in appropriate locations
- Locate and correct data entry errors, or report them to supervisors if they could not be corrected
Education
Associates of Applied Sciences Degree - Computer Science
University of Wisconsin - Fox Valley
Menasha, WI12.2013
Skills
- Strong Customer Service Skills
- Professional Phone Etiquette
- Excellent Written and Verbal Communication Skills
- Excellent at Building Relationships
- Able to Learn and Use New Programs Quickly
- Proficient in Researching (Internet & Other Sources)
- Proficient in Information Acquisition
- Excellent Time Management skills
- Proficient in Computer Hardware, Software and Computer Diagnostics
References
References available upon request.
Timeline
Cashier
The Home Depot
04.2025 - Current
Content Creator
Content Creator
07.2020 - Current
Loan Processor
McGlone Mortgage Group
04.2017 - 05.2017
Mortgage Document Specialist
Russell Tobin and Associates LLC
01.2017 - 03.2017
Data Entry Clerk
Aerotek
09.2016 - 11.2016
Associates of Applied Sciences Degree - Computer Science
University of Wisconsin - Fox Valley
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