Andrew Hawkins
Kennewick,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Shift Lead Manager
Popeyes® Louisana Kitchen
Kennewick, WA
12.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation.
- Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
- Streamlined operational processes for increased efficiency and reduced waste.
- Developed staff training programs to improve skillsets and overall team performance.
Order Selector
Autozone Autoparts
Pasco, WA
06.2022 - 11.2023
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Reduced delivery delays by promptly assembling customer orders in a timely manner.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Minimized damaged items through careful handling of fragile products while selecting orders.
Crew Member
Mdonalds
Kennewick, WA
01.2021 - 05.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
Laborer
Shneider Construction
Kennewick, WA
09.2020 - 12.2021
- Improved worksite efficiency by maintaining clean and organized work areas.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Education
High School Diploma -
Kennewick High School
Kennewick, WA06.2020
Skills
- Rules Enforcement
- Employee Training
- Operations Management
- Policy Enforcement
- Workplace Safety
- Quality control
- Time management
- Adaptability
- Continuous learning
- Customer service
- Safety Compliance
- Quality Assurance
Accomplishments
I've been awarded the Every Day Hero award by working with the Make-A-Wish foundation and was showcased on the news. I took JROTC and helped coordinate and execute many parades and performances for 2 years.
References
References available upon request.
Timeline
Shift Lead Manager
Popeyes® Louisana Kitchen
12.2023 - Current
Order Selector
Autozone Autoparts
06.2022 - 11.2023
Crew Member
Mdonalds
01.2021 - 05.2022
Laborer
Shneider Construction
09.2020 - 12.2021
High School Diploma -
Kennewick High School