Andrew HILL
Lock Haven,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Also willing to learn new skills very independent, works well with others, goes the extra mile to make and keep company guidelines. Also reading up and studying to get my A+ certificate. Always willing to keep learning more to keep up with the digital age.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
AutoZone
03.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer calls and emails to answer questions about products and services.
CDL Class A Driver
Lucas Trucking
08.2022 - 10.2022
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
CDL Class A Driver
R And S Miller
05.2022 - 08.2022
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
Education
No Degree - Game Design
Southern New Hampshire University
Hooksett, NH05.2026
Skills
- Team Collaboration
- Regulatory Compliance
- Customer Support
- Stock Replenishment
- Refunds and Exchanges
- Sales Closing
- Customer Complaint Resolution
- Problem Resolution
- Quality Assurance
- Complex Problem-Solving
- Customer Service
- Product Knowledge
Additional Information
I have learned some programming language such as Python, and Java. If need be I will attach some documents I have made with Python and Java to show my knowledge and use of these programming languages. I also have knowledge in computer hardware, and some software.
Timeline
Customer Service Associate
AutoZone
03.2023 - Current
CDL Class A Driver
Lucas Trucking
08.2022 - 10.2022
CDL Class A Driver
R And S Miller
05.2022 - 08.2022
No Degree - Game Design
Southern New Hampshire University