Andrew Hoopman
Rochester,Minnesota
Summary
Loyal sales associate with a proven track record at Kwik Trip, excelling in customer service and relationship building. Adept at problem-solving and conflict resolution, ensuring a positive shopping experience while maintaining a reliable and punctual work ethic.
Overview
2023
2023
years of professional experience
Work History
Sales Associate
Petco
Rochester, MN
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate/Electronics Tech
Machine Shed
Rochester, MN
2023 - 2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Coworker
Kwik Trip
Rochester Minnesota
08.2020 - 12.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Crew Member
Pancheros
Rochester MN
2019 - 2020
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Lawn and Garden Associate
Walmart
Rochester, MN
2019 - 2019
- Worked outdoors in weather conditions to care for plants and serve customers.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Assisted in the loading of heavy merchandise for customers, ensuring a positive shopping experience.
- Managed efficient cash register operations.
Education
Rochester Beacon Academy
974 Skyline Dr SW Rochester, MN 55902 05.2019
Skills
- Customer service
- Teamwork and collaboration
- Listening skills
- Problem-solving
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Conflict resolution
Timeline
Coworker
Kwik Trip
08.2020 - 12.2022
Sales Associate
Petco
Sales Associate/Electronics Tech
Machine Shed
2023 - 2024
Crew Member
Pancheros
2019 - 2020
Lawn and Garden Associate
Walmart
2019 - 2019
Rochester Beacon Academy