Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew James

Orlando,FL

Summary

Excelling in customer service and relationship building. Adept at cash handling and problem-solving, I consistently enhance the shopping experience while meeting tight deadlines. My outgoing personality and teamwork skills drive sales. I personally love fashion myself so I take strong pride.

Overview

8
8
years of professional experience

Work History

Sales Associate

H&M
Orlando, FL
05.2023 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Assistant Stylist

Bloomingdale’s
Orlando, FL
03.2019 - 12.2021
  • Prioritized time management effectively to meet tight deadlines while maintaining attention to detail in all tasks completed.
  • Developed strong relationships with vendors and suppliers, securing access to exclusive pieces for clientele.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Communicated clearly with clients about their styling objectives, translating their vision into reality through curated looks.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Processed payments, entering sales in register for prompt customer service.

Retail Sales Associate

C.R.E.A.M
Newport News, VA
08.2016 - 08.2017
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.

Education

Medical Studies

Southern Technical
Orlando, FL
08.2020

Diploma - Student

Heritage High School
Newport News, VA
07.2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Money handling
  • Cash handling
  • Verbal/written communication
  • Flexible schedule
  • Cash register operation

Timeline

Sales Associate

H&M
05.2023 - 09.2024

Assistant Stylist

Bloomingdale’s
03.2019 - 12.2021

Retail Sales Associate

C.R.E.A.M
08.2016 - 08.2017

Medical Studies

Southern Technical

Diploma - Student

Heritage High School