Andrew Karas
22 Continental Ave Cohoes,NY
Summary
Retail Operations Leader experienced in store management, inventory control, and staff scheduling. Achieved top 3 sales ranking in district through effective team collaboration and problem-solving during staffing shortages. Focused on maintaining high customer service and merchandising standards to drive operational success.
Overview
2027
2027
years of professional experience
Work History
Assistant Store Manager
Hannaford Supermarket
Valatie, New York
10.2019 - Current
- - Coordinated store operations, focusing on customer service, inventory control, and staff scheduling for optimal performance.
- - Resolved customer concerns in collaboration with department leaders to enhance service recovery efforts.
- - Checked merchandising displays for Hannaford brand standards and active promotions.
- - Managed daily opening and closing duties to ensure a clean and safe store environment.
Evening operations manager
Hannaford Supermarket
Valatie, New York
03.2016 - 10.2019
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Collaborated with store leadership on workflow planning and operational improvements.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Supported customer service issues and resolved operational concerns on the sales floor.
Center Store Manager
Hannaford Supermarket
Valatie, New York
- Managed center store operations for Hannaford Supermarket grocery, dairy, and frozen departments.
- Coordinated product ordering, replenishment, and backroom organization across center store aisles.
- Trained associates on stocking procedures, safety practices, and customer service expectations.
- Scheduled shifts for employees based on demand forecasts while adhering to labor budgets.
Bakery Manager
Hannaford Supermarket
Valatie, New York
- Managed bakery operations at Hannaford Supermarket
- Trained associates on food safety and sanitation
- Merchandised bakery displays and case presentation
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
Skills
- Store operations
- Inventory control
- Staff scheduling
- Merchandising standards
- Operational improvements
- Sanitation practices
- Customer service
- Team leadership
- Problem solving
- Attention to detail
- Effective communication
Accomplishments
- I received 2-3 awards for associate recognition
- I have received 3 Store leader of the year awards
Timeline
Assistant Store Manager
Hannaford Supermarket
10.2019 - Current
Evening operations manager
Hannaford Supermarket
03.2016 - 10.2019
Center Store Manager
Hannaford Supermarket
Bakery Manager
Hannaford Supermarket