Andrew Kinard
Summary
Diligent and dependable server with exceptional customer service skills and polite, professional demeanor. Works effectively within teams to provide excellent food service. Strong menu memorization and dedication to health and food safety regulations compliance.
Overview
7
7
years of professional experience
Work History
Dining Staff Member
Glenmere Assisted Living
08.2021 - Current
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Shipping and Receiving Associate
Christmas Tree Shops
10.2020 - 08.2021
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Organized storage areas to optimize materials movements and minimize labor hours.
Customer Service Associate
Bruster's Real Ice Cream
07.2016 - 08.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
Education
Bachelor of Arts - History
Nazareth College of Rochester
Rochester, NY05.2024
Skills
- Complying with Safety Regulations
- Cool Under Pressure
- Dining Room Cleaning and Upkeep
- Customer Preferences
- Organizing Supplies
- Dietary Restrictions
- Health Code Requirements
- Recommend Menu Items
Languages
French
Professional Working
Timeline
Dining Staff Member
Glenmere Assisted Living
08.2021 - Current
Shipping and Receiving Associate
Christmas Tree Shops
10.2020 - 08.2021
Customer Service Associate
Bruster's Real Ice Cream
07.2016 - 08.2018
Bachelor of Arts - History
Nazareth College of Rochester
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