Andrew Lam
Sacramento,CA
Summary
Dynamic professional with a proven track record at J’s Railroad Cafe, excelling in customer service and conflict resolution. As a Lawn Care Business Owner, I built strong customer relationships and demonstrated reliability. Adept at problem-solving and team collaboration, I consistently enhanced customer experiences, driving increased patronage and satisfaction.
Overview
4
4
years of professional experience
Work History
Server
J’s Railroad Cafe
Sacramento, CA
11.2023 - 01.2025
- Provided excellent customer service in a fast-paced environment, handled orders, processed payments, and addressed customer inquiries efficiently
- Also helped enhance the restaurant’s reputation, leading to increased patronage
Lawn Care Business Owner
Self Employed Services
Sacramento, CA
02.2021 - 04.2023
- Operated a small lawn care business
- Handled supply management
- Built customer relationships
Education
High School Diploma -
Monterey Trail High School
8661 Power Inn Rd, Elk Grove, CA05-2025
Skills
- Team player
- Patient
- Well communicative skills
- Customer service
- Conflict resolution
- Scheduling and time management
- Critical thinking
- Time management
- Problem solving
- Sales skills
- Relationship building
- Team collaboration
- Adaptability
- Guest engagement
- Reliability
Extracurricular Activities
Lawn Care Business Owner, Operated a small lawn care business, Handled supply management, Built customer relationships CASA (Chinese American Student Association), Member, Elaborated with peers and performed dance coordinations, Attended weekly meetings, lasting 30-60 mins Animation Club, Member, Illustrated graphics and illustrations, Attended weekly meetings KeyClub, Member, 50+ community service hours, Volunteered to local elementaries, marathons, and local high schools, Attended weekly meetings as well as provided community service events Lion Dance Club, Member, Elaborated with fellow peers, Participated in performances for local community centers, Attended weekly meetings
Affiliations
Enjoys working on cars and driving with friends
Timeline
Server
J’s Railroad Cafe
11.2023 - 01.2025
Lawn Care Business Owner
Self Employed Services
02.2021 - 04.2023
High School Diploma -
Monterey Trail High School
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